FAQ
Account management and security
- How do I change my login password?Published on 22 Aug 2023Updated on 21 Jan 202619,281
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 17 Nov 20256,578
- I haven't received the SMS codePublished on 16 Aug 2023Updated on 25 Dec 202531,495
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Jan 202612,119
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 17 Nov 20254,180
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 17 Nov 20251,696
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20254,175
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 6 Jan 20261,676
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 8 Sept 2025296