Pay account FAQ

Published on Apr 28, 2025Updated on Oct 15, 20252 min read430

What's a Pay account?

  • A fully integrated Web3 smart wallet with password-free access, Pay account allows you to quickly and seamlessly send and receive crypto across several Ethereum-compatible networks. For added security, it also includes a recovery feature to ensure you don't get locked out of your assets.

  • By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.

Do I have to have an OKX exchange account to have a Pay account?

Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.

What can I do with my Pay account?

  • Pay your contacts (friends and family) with USDC or USDT in Pay.

  • Receive USDC or USDT sent to your smart wallet and use it to pay others.

  • Easily transfer USDC or USDT from your Pay balance to your Exchange balance and vice-versa.

  • Send and receive USDC or USDT on-chain through X Layer, Ethereum, TRON and many other networks.
    Note: on-chain transactions require a network fee to be paid in the network's native crypto.

How can I recover my Pay account?

  • You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android).

  • If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).

How do I set up my Pay account?

Setting up your Pay account is simple. There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure.

If you want to learn more about Pay, visit here.

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold crypto/digital assets, or (iii) financial, accounting, legal, or tax advice. Crypto/digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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